Shipping & Returns
Shipping
Free shipping on all orders over $200 AUD.
| Australia | From $9.99 · 7–12 business days |
| New Zealand | From $9.99 · 10–15 business days |
| United States & Canada | From $9.99 · 10–15 business days |
| United Kingdom & Europe | From $9.99 · 10–15 business days |
| Rest of world | From $9.99 · 10–15 business days |
Processing time
Orders are packed and dispatched within 24–48 hours on business days. Orders placed after 2 pm Friday ship the following Monday.
Tracking
You'll receive a tracking link by email once your order is dispatched. Most carriers update within 12 hours of collection.
Returns
We do not accept change of mind returns. If your item arrives faulty or incorrect, email hello@nodebases.com within 14 days of delivery with your order number and a photo. We will arrange a replacement or full refund at no cost to you. Refunds are processed within 3–5 business days of us receiving the item.
Damaged or missing items
If your order arrives damaged or something is missing, email us at hello@nodebases.com within 48 hours of delivery with a photo and we'll sort it out immediately.